Manager – Quality & Compliance m/f

The Quality & Compliance Department is seeking a Manager – Quality & Compliance. The Manager – Quality & Compliance reports directly to the Executive Manager – Quality, Compliance & Safety and is responsible for the tactical implementation and day-to-day oversight of the Quality & Compliance framework, translating strategic direction into structured oversight activities and supervising operational execution within the section.

KEY RESPONSIBILITIES

  • Implementing and maintaining the Quality & Compliance policies, procedures, and oversight processes approved by the Executive Manager – Quality, Compliance & Safety.
  • Managing execution of the approved 36-month audit cycle and directing audit and compliance monitoring activities.
  • Supervising the Quality & Compliance Officer and reviewing audit scopes, findings classifications, Root Cause Analyses, and corrective action plans prior to submission to the Executive Manager.
  • Monitoring corrective action plans and maintaining oversight of the discrepancy register and corrective action tracking systems to ensure timely and effective resolution of findings.
  • Coordinating investigations when delegated and ensuring investigation documentation meets required standards.
  • Monitoring regulatory updates and compliance trends and escalating systemic, overdue, or ineffective non-conformance and non-compliance matters.
  • Preparing compliance summaries and reports for management review.
  • Supporting liaison with regulatory authorities and oversight bodies under the direction of the Executive Manager.
  • Identifying training and competency development needs within the section and conducting in-house Quality & Compliance training.
  • Monitoring operational expenditures, supporting preparation of the departmental budget, and providing input on resource requirements related to audits, training, and compliance activities.
  • Acting on behalf of the Executive Manager – Quality, Compliance & Safety when formally delegated.

MINIMUM REQUIREMENTS

  • Minimum bachelor’s degree in a relevant field, or an equivalent combination of education and experience.
  • Several years of experience in quality, compliance, audit, or safety management, preferably within an aviation environment.
  • Completion of an accredited auditor or lead auditor course.
  • Sound knowledge of ICAO standards (e.g., Annex 19, Doc 9859) and applicable SMCAA regulatory requirements.
  • Demonstrated experience in audit planning, Root Cause Analysis, and corrective action management.
  • Strong leadership, organizational, and stakeholder-management skills.
  • Excellent written and verbal communication and reporting skills.
  • Strong analytical and problem-solving skills, with the ability to work independently and exercise sound judgment.

An assessment as well as a pre-medical assessment  will form part of the recruitment process.

How to Apply

Interested and eligible personnel may submit their internal application and updated resume by  July 31, 2026, using subject line “Manager – Quality & Compliance”.

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