Quality & Compliance Officer m/f

The Quality & Compliance Department is seeking a Quality & Compliance Officer. The Quality & Compliance Officer reports directly to the Manager – Quality & Compliance and supports the execution of audit, investigation, and compliance monitoring activities across the operational departments and third-party service providers at Princess Juliana International Airport.

KEY RESPONSIBILITIES

  • Conducting Internal Quality Assurance activities and Compliance Oversight audits in accordance with approved procedures and established audit schedules.
  • Preparing audit checklists, collecting objective evidence, and drafting audit reports for review.
  • Maintaining audit records, evidence files, and supporting documentation to ensure traceability.
  • Conducting investigations as assigned, including evidence gathering, documentation of facts, timeline reconstruction, and preparation of draft investigation reports.
  • Ensuring investigation documentation is complete, accurate, and aligned with applicable regulatory and reporting requirements.
  • Maintaining and updating the discrepancy register (bi-weekly) and corrective action tracking system.
  • Monitoring corrective action timelines and supporting follow-up verification of implementation.
  • Supporting and documenting Root Cause Analysis (RCA) submissions and ensuring required evidence is received.
  • Monitoring regulatory requirements for changes impacting audit or investigation criteria and communicating such changes to the Manager – Quality & Compliance.
  • Escalating compliance-related issues, overdue corrective actions, or documentation deficiencies to the Manager – Quality & Compliance.
  • Producing reports on audit outcomes, investigation activities, and compliance monitoring results.
  • Supporting internal and external regulatory oversight activities as required.

MINIMUM REQUIREMENTS

  • Minimum associate degree or equivalent.
  • Knowledge of Quality Management and Compliance Monitoring principles and systems.
  • Training in audit techniques, including planning, evidence gathering, reporting, and follow-up; an accredited auditor course is an asset.
  • Knowledge of applicable ICAO standards, manuals, and regulatory requirements relevant to assigned oversight activities.
  • Excellent reporting, documentation, and record-keeping skills.
  • Excellent problem-solving and analytical skills.
  • Ability to communicate effectively verbally and in writing.
  • Must be results oriented and able to work independently.

An assessment as well as a pre-medical assessment  will form part of the recruitment process.

How to Apply

Interested and eligible personnel are invited to submit their internal application and updated resume to career@sxmairport.com by July 31, 2026, when sending email, please use subject line “Quality & Compliance Officer”.

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